Returns & Exchanges
At Carrier Company, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day return window for items in their original, unworn condition. Our goal is to ensure you find the perfect fit and style for your wardrobe with a seamless returns experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include the printed return slip inside the box.
Ship the Items
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing